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Vizeum Global Trends

Future of Home

The Future of Home report examines some of the key trends at play in the home sphere and serves as a guide for marketers eager to make the most of the home opportunity.

The Marketing World In Times of a Pandemic

Now that the COVID-19 outbreak has turned into a global pandemic, individuals, businesses, and governments around the world are striving to determine the best ways to protect their individuals and economies.  This article is intended to help business leaders quickly understand some of the key trends at play in consumer behavior and the media landscape, and how brands are responding. 

Vizeum - 2020 Case Book

More than ever, the world is disrupted by changes in the social, economic and environmental spaces. The speed and magnitude of the transformation are unprecedented. In the past year, we have seen how the balance is fragile and how things can turn around. From Brexit to new political agendas in most of the BRICS. From the Coronavirus to the environmental crisis in the Amazon or Australia. From the concerns around digital privacy to the rise in mass urbanization in Djakarta or Dar El Salam. What we believed to be stable factors have become volatile variables, and even when they are local, they create concerns globally. We now feel for real what Thomas Friedman stated a few years ago: a world becoming more and more hot, flat and crowded.   We are delighted to share with you our latest growth stories from across the Vizeum network.  You’ll read about improving digital advertising: from using AI to enhance the prediction of what customers might buy next to the creation of a TV show - which embedded a brand into the local culture. Lastly, you’ll learn how we championed female investing, closing the financial gap between men and women. These stories demonstrate how we are using media in new and exciting ways to accelerate the growth of our clients. And, we are proud to show how our attitude and approach is shared across the whole Vizeum network to produce a range of work that covers a variety of different markets and sectors.   Download today to view fifteen stories from across the world that may help spark change in your business today.

CROSS DISCIPLINE COLLABORATION THE KEY TO ACCELERATING POST COVID GROWTH

Paul Wilson, Global Head of Strategy The COVID-19 pandemic has prompted brands - and their customers - to change the way they operate overnight. A global pivot is underway as brands embrace new business models and new ways of engaging customers. To help navigate this changed landscape, Dentsu Aegis Network took a deeper look at how the COVID-19 pandemic is impacting our clients’ business plans, how they have been responding to this unprecedented situation, and how they envision the post-COVID-19 future. COVID-19 has had a dramatic impact on businesses – with 75% of companies rating the impact a 7/10 or above. If we are to derive one truth from the survey of 700+ clients across 36 markets, it is that the pandemic accelerates brands’ transformation, especially regarding their digital capabilities. The Immediate Business Impacts The impacts have been short term – declining sales and lack of liquidity being the most oft-quoted immediate challenges by survey respondents, closely followed by reduced footfall and marketing challenges. Looking ahead to Q3, GDP growth will largely depend on the speed and shape with which restrictions are eased, but consumers’ health concerns and perception of risk will also be crucial. If voluntary social distancing continues, the global recovery could be slower than anticipated. Few economic predictions see an immediate V-shaped recovery, and the impact on businesses is going to be felt over the long term. Businesses are already making more longer-term plans and reallocating their budgets elsewhere – particularly if they had invested in a major event that has been postponed. Acceleration of E-commerce, Content and CRM Recessions bring uncertainty, which creates new routines and accelerates trends that were already evident before the crisis.  Specifically, we are seeing clients accelerate their investment in e-commerce. The same is true for Content and CRM. Striking the right tone is critical in times of crisis. More than half (55%) of respondents have adapted their content to respond to the consequences of the pandemic. Additionally, the pressure to get closer to customers increases. With media budgets under pressure, many marketers have renewed attention to their existing customers, accelerating their investment in CRM (32% of respondents increased their CRM activity, and 45% believe they will need to invest in CRM on the long term). Across all of these areas greater organisational connectivity is required. These areas don’t sit and operate in isolation.  E-commerce requires sales, marketing, and logistics to be better connected.  CRM needs to be connected to data and to paid media and the new channels used in e-commerce and CRM require different forms of content and creativity. Retail and Home Reimagined But just as these channels don’t operate in isolation, the impact of this crisis is felt across multiple areas. With lockdown and all but essential brick-and-mortar stores closed, people are spending significantly more time at home and altering their purchasing habits, resulting in a reinvention of retail and a reimagination of our homes. This trend has been amplified and accelerated by technology. We are seeing a radical alteration in how people across the world shop. The big question is how many of these new behaviours are here to stay? The expansion of home delivery and an entirely online path-to-purchase is speeding up the transition to e-commerce. Similarly, retailers are being forced to upgrade their digital engagement, bringing customer service online and experimenting with new channels like shoppable live streams. In parallel, the home has transitioned to a polymorphous space becoming the primary – and for many, the only – venue for life’s various activities: work, learning, downtime, shopping, fitness, dining, rest, childcare, socialising, creativity, romance, cultural nourishment. Yes, the home has always been a multi-use space, but consumers will now demand a whole lot more from their four walls. Recommendations for brands In the short term think about how you can help people thrive in the polymorphous home. How can you help them enjoy everything they loved outside but in their home? Consider the impact of an impending recession on spending habits and which of these trends will stick as people cut back on non-essential expenses, swapping gym memberships for online workouts and restaurant meals for dinner parties. Drive greater connectivity across your organisation with particular focus on the intersection of commerce, creativity and CRM. Review your current capabilities to support the above and identify key gaps to be filled. Remain agile and alert to new opportunities and trends – or adapt your processes to become more agile and responsive. Read the full report:    The Reality of Recovery: A post COVID-19 World

THE RISE OF LOCALISM - WHAT WILL IT MEAN FOR INNOVATION

Lockdowns and stay-at-home orders have now entered their second month and we’ve all been spending significantly more time at home and in our local communities. With less commuting and more time available — and more time spent locally — what does this mean for innovation?

COVID-19 AND OUR PRIVACY: FUTURE IMPLICATIONS

At the peak of the pandemic lockdowns and stay-at-home orders, most of us were grateful for living in an era where we can immediately connect with love ones. We appreciated all the technology platforms that enabled us to stay in touch. However, with contact tracing and other tracking of mobile data proving effective in slowing the spread of COVID-19, tensions are arising in many countries between the needs to fight the pandemic and respect consumer data.

Media Spend in 2020: Will the Online and Offline Binary be Obsolete?

By 2020 digital ad spend is forecast to be more than five times larger than it was in 2010, accounting for a 45.7% share of spend. ​ With the number of those using the internet growing by an average of more than one million every day, this trend of steady growth looks set to continue for some years to come. The explosion of social media has created a considerable portion of digital growth in recent years and is forecast to grow by one-fifth in 2020.[1] ​The world in 2030 We expect that in the next ten years, many countries will be accessed entirely through ‘digital’ - incorporating TV, radio and OOH (out of home). As such ‘digital’ as a category may become redundant as it increasingly becomes the way to access and buy various types of media. Current evidence of this is in the following: 1) Traditional media companies offering a full service of both below and above the fold media through a singular digital access point (i.e., The Trade Desk) resulting in the streamlining of how these types of media are purchased. 2) The rise of voice and its impact on audio and how it could influence other traditional channels (OOH, TV, etc.), additionally, technological advancements could see the convergence of media offerings in the physical and digital space, too.

POST COVID-19

With much of the world in lockdown, this is a fascinating time to explore our changing media behaviours. We are witnessing an acceleration of existing trends towards increasing digitalisation of our media diet. Think of it as fast-forwarding to five years from now in a shortened time.